We know that you care about how your personal information is used and shared, and we take your privacy very seriously. By visiting the Zippertubing website, you are accepting the practices outlined in this policy.
We respect your privacy and do not use your information for any purpose other than communication regarding your order. Your information is never shared with anyone outside of our company and limited to Zippertubing employees to provide products and services to you. We protect your information and will not disclose your account name and password to anyone. If you have any questions, please call us at: (480) 285-3990, FAX (480) 285-3997.
The user shall be responsible for determining suitability of the product for his intended use, and user assumes all responsibility for an injury, loss or damage, direct or consequential, arising out of misuse. Zippertubing products are carefully inspected before shipment. As it is impossible to detect all imperfections, our policy is to replace such goods as proved defective. Zippertubing warrants that the product is free of defect in material and workmanship and their only obligation shall be to replace such quantity of the product that the user proves to be defective; and they shall not be liable for any damages including consequential and special damages. No other warranties, expressed or implied, are given. All Technical Information and statements contained herein are based on laboratory tests we believe to be reliable, but the accuracy or completeness is not guaranteed under all circumstances.
All Claims of shortage or erroneous charges must be presented in writing within 10 (ten) days after receipt of shipment. All claims of defect and/or adjustments must be presented in writing to Zippertubing within 90 days of the date of shipment. Return Material Authorization (RMA) must be requested and approved prior to returning any item otherwise the package will be refused at our dock. Restock fees will apply and are determined at receipt inspection based on the condition of the product and how much repackaging is necessary to return the product to a sellable condition.
Orders are NCNR after customer has signed-off on the proof. Lead-Times may vary but generally a custom product can be built within 10-14 business days. Minimums and set-up fees may apply. The quantity shipped may vary 10% (+/-) on all custom orders. Contact us for a custom quote on high volume or specialty purchases by emailing us at Sales@Zippertubing.com
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. Zippertubing cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.
Your Zippertubing account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.